Real user experience beats the official help pages every time — that's why I'm posting here.
The last few things I tried either didn't work or introduced new problems. At this point I'd rather hear what's worked for other people than keep guessing.
What I'm specifically looking for:
- Simple enough to do without technical knowledge
- Works on both phone and tablet
- Doesn't expose additional personal data
- Has a clear outcome I can verify
Appreciate any honest feedback — even brief answers are helpful.