Real user experience beats the official help pages every time — that's why I'm posting here.
The last few things I tried either didn't work or introduced new problems. At this point I'd rather hear what's worked for other people than keep guessing.
What I'm specifically looking for:
- Doesn't require reinstalling the whole app
- Works on Android as well as iOS
- Doesn't affect my existing matches
- Can be done without contacting support
Happy to give more context if it helps narrow things down.