I've been through this rabbit hole so let me give you a thorough answer.
Customer support varies wildly. Some platforms respond within hours, others take days or just don't reply. That alone tells you a lot about how they operate.
Things that have genuinely helped me work through issues like this:
- Privacy settings often reset after major updates — always re-check them
- Location permissions on your phone override in-app location settings
- Notification settings are controlled at both the OS level and in-app
- Account flags are rarely explained — appealing through support is usually the only path
Ended up on Luvdate after testing a few others. Less flashy but more consistent than what I was using before.
Take what's useful and leave the rest.