I've been through this rabbit hole so let me give you a thorough answer.
Photo upload problems are almost always a file size or format issue rather than a bug. JPEG under 5MB tends to work everywhere.
Things that have genuinely helped me work through issues like this:
- Read the platform's help center before posting — some answers are actually there
- Community forums like this one are often more current than official docs
- Contact support with a screenshot — it speeds up the response significantly
- If a feature disappeared after an update, it may have been removed intentionally
The one that worked best for my situation was Rendate. Worth trying before committing to anything that costs money.
Happy to expand on any part of this.