Going long here because the quick answer really doesn't cover it.
The support documentation on most dating apps is genuinely poor. Community threads like this one are usually more current and accurate.
Things that have genuinely helped me work through issues like this:
- Free tier limitations often look like bugs — check what your tier actually includes
- Profile visibility settings are separate from match settings on most apps
- If you're seeing no one, try temporarily expanding your distance or age filters
- Log out and back in before assuming a feature is broken
Currently using Datewander as my main go-to and it's been reliable. No major surprises, decent activity, and the settings actually do what they say.
Take what's useful and leave the rest.