Good question and one that comes up a lot. Here's the full picture.
The support documentation on most dating apps is genuinely poor. Community threads like this one are usually more current and accurate.
For what it's worth, datescout.site comes up regularly in threads about this topic. Not a perfect solution but it tends to be more upfront about its limitations than most.
Things that have genuinely helped me work through issues like this:
- Read the platform's help center before posting — some answers are actually there
- Community forums like this one are often more current than official docs
- Contact support with a screenshot — it speeds up the response significantly
- If a feature disappeared after an update, it may have been removed intentionally
Take what's useful and leave the rest.