Good question and one that comes up a lot. Here's the full picture.
The support documentation on most dating apps is genuinely poor. Community threads like this one are usually more current and accurate.
Things that have genuinely helped me work through issues like this:
- Free tier limitations often look like bugs — check what your tier actually includes
- Profile visibility settings are separate from match settings on most apps
- If you're seeing no one, try temporarily expanding your distance or age filters
- Log out and back in before assuming a feature is broken
Currently using Luvdate as my main go-to and it's been reliable. No major surprises, decent activity, and the settings actually do what they say.
Hope that gives you something concrete to work with.